Build a service marketplace with Sharetribe

Create a platform where people and businesses can sell their skills and time

A landing page of a sample yoga class marketplace. Overlaid is a booking form, an availability management tool, and a user with a five-star review.

Launch a service marketplace in a day

All the most important service marketplace features, available out of the box without coding.

Content management

Users and listings

Availability management

Search and matching

Secure payments

Messaging and notifications

Reviews

Pre-built integrations

Content management

Create beautiful custom pages

: Add text, images, and video. Feature categories, providers, and locations. Communicate your value proposition with style.
: Create any page you need, from highly converting landing pages to an FAQ, a Team page, or a mission statement.
: Create a blog for content marketing. Feature your providers in the blog. Build expertise in your field.
: Edit even the smallest texts in your marketplace. Match every word choice with your concept, language, and style.

Let users create profiles and add their services

: Choose the provider page layout that fits your marketplace best. Go for a cover photo or an image carousel. The page displays also displays customer reviews.
: Each customer and provider gets a personal user profile. User profiles include information about the individual or business and reviews to create trust.
: Create different user types, like providers and customers, and build each group a unique signup flow. Add custom user fields to the signup form to collect important information. Ask for different information based on user type. Restrict permissions to post listings, start transactions, or even view listings on user-by-user basis.
: Providers enjoy a clear, step-by-step listing creation process. They can save draft listings and finish them later.
: Create categories and subcategories. Add custom fields to create unique listing creation and search experiences.

Availability and bookings

Let providers manage availability and bookings

: Providers can set when they are available for booking. They can define a default schedule for each weekday and add exceptions to availability.
: Choose your availability format for calendar bookings: by the hour or by the day.

Search and matching

Choose the search functionality and layout that fits your service marketplace

: Make your primary search function location-based or keyword-based. The versatile search experience works for both local and global service marketplaces.
: Choose your search page layout. Map and listings for location-based marketplaces. Listings in a grid list for others.
: Determine your search filters. Users can search services by availability, sort by price or keyword and use filters to update search results instantly.
: Help customers find what they're looking for with listing categories. Create up to three levels of categories and add category-specific filters to build a dynamic search experience.
: Customize your search experience to your marketplace’s needs. Use your custom listing data fields as search filters and create a unique filtering experience for customers.

Secure payments

Monetize your platform through commissions on bookings

: Use Stripe to facilitate secure online payments. Stripe is an online processing solution for businesses of all sizes and has great solutions for marketplace payments.
: Collect all the necessary information from your providers to send them money through Stripe's Know Your Customer process.
: Through Stripe, Sharetribe automatically supports payments in 26 countries. Find out if payments are supported in your currency.
: Stripe automatically sends a payment to the provider once a booking is over. You do not need to send money manually.
: Stripe securely holds the customer's payment until the booking period is over. Only after a successful transaction is concluded will the payment be sent to the provider.
: Define your commission percentage in Console. Stripe automatically charges it on all bookings.

Messaging and notifications

Enable in-app communications between service providers and customers

: Allow your customers and providers to send messages to each other to ask questions and agree on details.
: Each user has a inbox where they receive messages of booking requests, accepted bookings, new messages, and more.
: Choose the email notifications that are sent from your marketplace. Determine the content and style of the emails. No user will miss a new booking request or order.

Reviews

Build trust through two-sided reviews

: Collect reviews from customers and providers automatically when a service has been rendered.
: Enjoy the built-in, industry-standard review flow. Five-star ratings are an easy and fast way to evaluate different offerings. Free text reviews give more detail about the experience.
: Double-blind reviews prevent feedback extortion. Reviews are published only after both parties have left them or the review period is over.
: The reviews a user has received appear on their listings and profiles. Build trust with visible testimonials.

Pre-built integrations

Use Zapier and other integrations to automate tasks without coding

: Use Zapier to automate different monetization methods for your marketplace. Add memberships, subscriptions, listing fees, and lead fees with services like Stripe or Chargebee.
: Connect your Sharetribe marketplace with another Zapier app, text messaging service Twilio, and notify users by SMS when something happens on your platform.
: Connect your marketplace with a marketing automation platform like Hubspot or Salesforce.
: Zapier supports over 5,000 apps. Connect your marketplace to the apps you need through zaps.
: Use integrations from Sharetribe's partners to extend operator tools and make marketplace management a breeze. Add analytics by Lemonado and social media automation by ShopSync.

Learn more about pre-built integrations

Extend infinitely with custom code

Customize your design and workflow. Add any unique features. Integrate with any third-party service with Sharetribe's developer platform.

Headless marketplace solution

One big square, connected to three small ones below

Customizable data schema

Transaction engine

Integrations, events & SSO

Headless marketplace solution

Have full control over your design and layout, on all devices

: Make your marketplace’s look and feel exactly how you want.
: Sharetribe's headless software allows you to build a frontend application for any device. Build a native mobile app and connect it to our powerful backend. Or use a third-party mobile template to get to the market even faster.

Personalize your user experience and add new features quickly

: Ask your customers about their preferences and offer recommendations. Add wish lists, favorites, and options to follow other users, among others.
: Add provider dashboards to manage and monitor performance, highlight specific reviews, and more.
: Allow providers to add proof of their skills and education to their profiles.
: With Sharetribe's customizable data schema, you can create the exact provider and customer experiences you want.

Build unique booking flows

: Add steps to your transaction process. Allow price negotiation between providers and customers or let providers bid on customer projects.
: Give your providers full control of their schedule. Allow them to define how long their services last, from five minutes to several hours.
: Let providers accept multiple bookings for classes or tours by defining the number of seats available for each time slot.
: Allow the provider to choose automatic bookings instead of confirming each booking request separately.
: Decide how early the customer needs to cancel to be refunded fully.

Connect your marketplace with any third-party software

: Sync availability information between your marketplace and the personal calendars of your providers automatically.
: Integrate a video call service with your marketplace and enable online sessions.
: Integrate with a background check provider to increase security and trust in your marketplace.
: Add social logins to streamline user creation. Have users sign up easily with their Facebook, Google, or LinkedIn accounts.
: Integrate the payment provider of your choice to support payments in the country and currency of your choice.

Sharetribe's hosted cloud infrastructure and advanced marketplace management tools ensure your platform scales to any size.

Marketplace management

Hosted cloud infrastructure

Marketplace management

Manage your marketplace with Sharetribe's world-class tools

: Preview and approve listed services before publishing. Fix typos and contact providers to improve listings.
: Manage service bookings on your marketplace. Take action on behalf of users, cancel bookings in case of problems, and more.
: Make sure your users respect your marketplace's terms and conditions. Monitor discussions on your marketplace.
: Warn and remove users who engage in inappropriate behavior on your marketplace.

No matter how many users, listings, and bookings, your marketplace will perform

: No matter how big your marketplace becomes, Sharetribe’s robust infrastructure will handle your data storage and traffic needs.
: Never worry about traffic spikes or performance issues. Sharetribe takes care of server monitoring for you. We maintain excellent uptime.
: Sharetribe backs up your marketplace data and keeps it safe and secure.
: Sharetribe secures your data and complies with all relevant regulations. You can focus on building your marketplace business.

Browse service marketplaces built with Sharetribe or check out what people say about us on review sites:

Capterra

G2 Crowd

Trustpilot

Frequently Asked Questions

: An online service marketplace is a website (or sometimes a mobile app) that brings services from multiple suppliers (providers) to the same place. Customers find many services on the same platform and transact with the providers. A transaction can be a calendar booking, a message requesting a quote, or anything else that leads to an exchange of value between a customer and a supplier. Upwork and Thumbtack are examples of popular service marketplaces.
: Sharetribe is for marketplace founders, whether first-time or seasoned entrepreneurs. Our software is built to support your journey from building your platform to onboarding supply and launching your platform – and beyond. Sharetribe supports your marketplace from its early days to when it has hundreds of thousands of users. And our educational content on Marketplace Academy is a fantastic resource for any founder.
: You create an account and start setting up your marketplace with our no-code builder! It's as simple as that. You can review your setup and changes on your Test marketplace. In our builder, you determine general settings like your marketplace's name, layout and design, search settings, and transaction and listing settings. You also create your marketplace's content pages from your landing page to any other pages you might need, like a blog or an FAQ. Once your marketplace is ready, you subscribe to set it live.
: Yes! With Sharetribe, you can build a marketplace without touching a single line of code. You define your marketplace layout, listing settings, transactions, and more in Console with our intuitive marketplace builder. Since Sharetribe is dedicated to marketplaces, all settings align with industry best practices and are easy to configure.
: Get in touch with us! Our support team is here to help with any questions or problems you might have. We answer all questions within 24 hours, often way faster. We will help you get the most out of Sharetribe. And if you're not a developer but would like to have some custom functionality on your Sharetribe marketplace, we’ll be happy to help you find find a qualified marketplace developer.
: The Sharetribe Build plan is $39/month with a 14-day free trial. Once you're ready to set your marketplace live and invite actual users, you can subscribe to a live plan, which start at $99/month. If you want to build custom functionality, you can hire a qualified expert from our network. Hire a developer to build just one feature or create a fully unique custom design. The cost of custom development on top of Sharetribe depends on your requirements.

Start your 14-day free trial

Create a marketplace today!

Launch quickly, without coding
Extend infinitely
Scale to any size

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Build a service marketplace with Sharetribe

Create a platform where people and businesses can sell their skills and time

All the most important service marketplace features, available out of the box without coding.

Create beautiful custom pages

Landing page

Content pages

Blog

Marketplace texts

Let users create profiles and add their services

Stunning provider pages

User profiles

Customizable user data

Streamlined listing creation

Customizable listing data

Let providers manage availability and bookings

Availability management

Hourly or daily bookings

Choose the search functionality and layout that fits your service marketplace

Location or keyword search

Map or list view

Availability, keyword and price filters

Category filter

Custom search filters

Monetize your platform through commissions on bookings

Secure online payments

KYC process for providers

Payments in 26 countries

Automatic payouts

Delayed payouts for bookings

Automatic commissions

Enable in-app communications between service providers and customers

Built-in messaging system

Inbox

Email notifications

Build trust through two-sided reviews

Two-sided review system

Five-star ratings and text reviews

Double-blind review process

Reviews in profiles and listings

Use Zapier and other integrations to automate tasks without coding

Different marketplace monetization methods

SMS notifications

Marketing automation

Support for thousands of apps

Third-party integrations

Customize your design and workflow. Add any unique features. Integrate with any third-party service with Sharetribe's developer platform.

Have full control over your design and layout, on all devices

Design a unique visual style and layout

Build a native mobile app

Personalize your user experience and add new features quickly

Create a unique customer experience

Build service provider tools

Add portfolios and certificates

Build any feature you need

Build unique booking flows

Build negotiation and reverse flows

Add complex availability management

Build multi-seat flows

Enable instant bookings

Create custom cancellation rules

Connect your marketplace with any third-party software

Sync availability with third-party calendars

Integrate video calls

Add background checks

Add social logins

Support payments in any country

Sharetribe's hosted cloud infrastructure and advanced marketplace management tools ensure your platform scales to any size.

Manage your marketplace with Sharetribe's world-class tools

Curate user-generated content

Manage bookings as an admin

Monitor conversations

Remove bad actors

No matter how many users, listings, and bookings, your marketplace will perform

No hard limits on data and traffic

Server monitoring

Data backups

Security and compliance

Browse service marketplaces built with Sharetribe or check out what people say about us on review sites:

Frequently Asked Questions

What is a service marketplace?