Marketplace management tools

Run your business with world-class marketplace management tools

A snapshot of Console, open on the user management page. The page has multiple user cards. Overlaid on top, the operator is about to approve a listing for a classic city bike. Another overlaid box shows a transaction timeline from the operator's perspective.

User management

Manage supplier and customer data

: Stay on top of user data. Search by name, email, or ID. Find information like which users have posted listings or who has an unverified email address.
: Edit user bios, names, emails, and custom user data directly in Console.
: Decide who gets access to your marketplace. Grant full access to all users at signup or approve users before giving them access to your marketplace or letting them publish listings and start transactions. Show listings and user profiles to visitors or limit access to them to logged-in users only.
: Ban and delete users who engage in inappropriate behavior on your marketplace.
: Reach out to your users by email. All user emails are easily accessible through Console.
: Log in and take action on behalf of your users. See how the platform looks for users, troubleshoot issues, help users list on the platform, or offer a white-glove experience.
: Export your user data at any time in a CSV file. Import the to other tools for further analysis.

Listing management

Curate listing data

: See all listings in Console. Filter by whether a listing is published, pending, closed, or a draft – and take action accordingly.
: Preview and approve listings before they are published. Fix typos and contact providers to improve listings.
: Edit listing names, descriptions, and custom field information in Console.
: Manage your supply. Close listings so that only you and the supplier can see them, or delete listings entirely.
: Export your listing data at any time in a CSV file. Import data to other tools for further analysis.

Transaction management

Manage bookings, purchases, and conversations

: View transactions in Console. Filter by the last transition and see all transactions in that state.
: React to unexpected events. Manually process payouts when the automatic flow is disrupted. Cancel bookings and purchases. Issue refunds in dispute cases.
: Read transaction conversations between suppliers and customers. Make sure your users respect your marketplace's terms and conditions.
: Export your transaction data at any time in a CSV file. Upload the file to other tools for further analysis.

Review management

Monitor and edit reviews

: View all reviews in Console. Find the reviews a specific listing or user has received or look up reviews related to a particular transaction.
: Edit reviews after they’ve been published. Fix typos, remove identifying information, or edit them based on user requests.
: Export your review data at any time in a CSV file at any time. Import data to other tools for further analysis.

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Marketplace management tools

Run your business with world-class marketplace management tools

Manage supplier and customer data

Search users in the database

Curate user data

Control user access

Ban and delete bad actors

Send email to individual users via Console

Log in as a user

Export user data as CSV

Curate listing data

Search listings in the database

Approve listings before publishing

Edit listing data

Close or remove listings

Export listing data as CSV

Manage bookings, purchases, and conversations

Filter transactions in the database

Process payouts, cancellations, and refunds

Monitor conversations between users

Export transaction data as CSV

Monitor and edit reviews

Find reviews in the database

Edit review content

Export review data as CSV

Create a marketplace today!