How to change custom domain?

Sharetribe Go Community Edition
1

I found out I need to host on another sub domain but I see no option of changing my custom domain after install. Can anyone walk me through what I need to do to get this done?

Thanks

2

Have you already installed your own Sharetribe marketplace on your domain? Did you hire someone to help you with this, or did you set it up by yourself?

It’s going to be quite specific to your own setup, of course, so not that easy to help you here. But steps are probably something like:

  • point the DNS records of your new subdomain to the servers or proxy where you host your Go CE marketplace
  • issue a new SSL certificate for it and update your infrastructure/servers accordingly
  • change communities.domain to the new subdomain

Again, that might differ based on your own unique setup, but hopefully this helps to get started!

3

I hired someone from this group that pretty much tried to take advantage of us. He left us with a self-install that is not working right and that we can not use so I am trying to figure out how to do it myself.

At this point, I just want to be able to turn off the landing page and just use a static landing page I create elsewhere and change the domain name to the proper domain. If I can do these 2 things I will be able to move forward but I am not finding straight forward paths to do this. I am feeling very desperate and it is a bummer not to be able to move forward with the project because 2 things that should not be difficult to do. Changing a domain and turning on and off the landing page should be the most basic of things i would imagine.

Desperately need help if there are not guides online that teach how to do this.

4

I tried to find a dev to change the domain and gave him these instructions.
To change a custom domain on sharetribe community you do it like this

Simply log in to mysql

mysql -u root -p
and enter your password

then select the database of your Sharetribe for example

use sharetribe_production

use the following command to set your domain

UPDATE communities SET domain=“your-domain.com”;

finally

UPDATE communities SET use_domain=“1”;

He responded with this…

There is an Nginx configuration which is the web server, in that configuration there need to add a domain/subdomain name

As soon as the Nginx configuration domain name will changes, Nginx will not find an SSL certificate for a new domain that means, SSL needs to configure in the server for the new domain/subdomain.

Is this true?

I never imagined it would take days and so much effort just get the correct name back on my site.

5

I tried to do this myself and I do not even see a mysql database in AWS lightsail so I can not get very far as I can not find the mysql password as it appears I do not have a mysql database.

6

Oh no, I’m sorry to hear about your experience with the person you’ve recruited :cry: Was this done through a platform such as Upwork? If yes, you surely have ways to get support from the platform to help you figure this out (and share reviews, try to challenge money/payments…).

Unfortunately, running the Community Edition of Sharetribe Go does require some technical skills. Even changing the domain isn’t something trivial and that depends of your unique setup. The comment about Nginx and the SSL certificate is right: of course, the exact details can’t be verified without access to your own setup, but it’s such steps have to happen so that your infrastructure is updated too (it’s not just about updating the address in the database).

If you don’t have technical skills yourself, you’ll indeed have to hire someone to help update this for you. I don’t have anyone specific in mind but a few people have been recommended on this forum. Hopefully you’ll find someone more reliable. This might be a too small job for them, but you can also consider a company such as IT House.