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How to track your marketplace traffic with Plausible
How to track your marketplace traffic with Plausible

Plausible is a GDPR-compliant analytics tool for tracking marketplace traffic

Sharetribe avatar
Written by Sharetribe
Updated over 5 months ago

Plausible is a web analytics tool that can help you understand who is visiting your marketplace, from where, what pages they are visiting, and how often.
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It is an alternative to Google Analytics for tracking your marketplace traffic. Because Plausible is GDPR compliant, while Google Analytics is not, marketplace businesses in the EU should strongly consider using Plausible over Google Analytics. Nevertheless, all businesses might benefit from its simple setup and dashboards for understanding their marketplace traffic better.

If you prefer to use Google Analytics, you can learn how to connect it to your marketplace in this article.
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How to create a Plausible account

  1. Login or create a new account. Plausible offers a free 30 day trial to get started.

  2. Enter your details (domain URL and timezone):

    1. If you do not have Live environment yet, use your Test marketplace domain found in Test environment > Build > General > Marketplace URL. Copy and paste this value without www. or https://.

    2. If you have a Live environment but no custom domain, use your MySharetribe domain without www. or https://. You can find it at Live environment > Build > General > Marketplace URL.

    3. If you have a Live environment, use your custom domain without www. or https://. You can find it at Live environment > Build > General > Marketplace URL

    4. You will paste this same domain, in the same format, in Console. Instructions below.

  3. On the next screen, press "Start collecting data". There is no need to paste the JavaScript snippet, as your marketplace already has the integration in place

  4. You should see a screen similar to what is pasted below, informing you that Plausible is waiting for the first page view on your website.

  5. Move to Console

How to add your Plausible domain in Console

After creating your Plausible domain, you need to connect it to your marketplace to complete the setup and see your marketplace traffic data in your Plausible dashboard.

  1. Navigate to Build > Integrations > Analytics

    1. If you are using your Test marketplace domain with Plausible, make sure you're in your Test environment. If you are using your Live marketplace domain, make sure you're in your Live environment.

  2. Press the checkmark next to "Plausible"

  3. Paste the exact same domain you used to setup your Plausible account into field "Plausible domain."

    1. Remember to leave out https:// or www, it needs to be the exact same address you used when creating your Plausible account.

  4. Open your marketplace website and start clicking around. Your behavior data is now being sent to Plausible.

  5. Visit Plausible.io. You should be able to see your visit to the marketplace in your Plausible analytics dashboard.

Voila! Your marketplace is connected with your Plausible dashboard. You will see your marketplace traffic in your Plausible account. To learn how to make the most out of Plausible, we recommend visiting their comprehensive documentation site.

Plausible is configured per environment. This means you need to add your tracking domain to every environment (Live, Dev, and/or Test) where you want to track your traffic. If you configure Plausible while building in Test or Dev to see how it works, remember to configure it again in Console in your Live environment.

What happens if I change my domain

If you have a Live environment, you may enable or change your custom domain. You should also update your Plausible domain to the new domain to make sure that your marketplace traffic continues to be tracked.

  1. In Plausible, visit your "Site settings" menu. You can access it by pressing your domain.

  2. Press "Change domain" and enter your new marketplace domain into "Domain" field.

    1. Remember to leave out https:// or www

    2. This should be the same domain you have in Live environment > Build > General > Marketplace URL.

  3. Confirm and confirm again. You do not need to copy the snippet, as the integration is already built.

  4. In Console, go to Live environment > Build > Integrations > Analytics.

  5. Paste the exact same domain from Plausible into field "Plausible domain" and press "Save changes".

That is it! Plausible resumes tracking your marketplace traffic at your new domain.

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