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How to set your marketplace commission rates
How to set your marketplace commission rates

To earn money from your marketplace, you can collect commission fees from providers and/or customers from each paid transaction.

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Written by Sharetribe
Updated over 2 weeks ago

As the marketplace admin, you can charge a commission fee on all transactions conducted within your marketplace. You can charge a commission from providers, customers, or both. To do so, you need to type in a percentage number in the "Provider commission" and "Customer commission" fields in Console β†’ Transactions β†’ Commission.

If you don't want to charge commission fees from transactions, you can set either or both the provider and customer commission fields at 0%. Bear in mind that Stripe processing fees will still apply.

How does it work in practice?

As an example, imagine you set the provider commission at 10% and the customer commission also at 10%. For a listing priced at $50, the customer would be charged $55, which includes a 10% commission on the listing price. Out of this, $45 is designated for the provider's payout. Meanwhile, as the marketplace, you would collect $10 in total ($5 from the provider and $5 from the customer) before any Stripe processing fees are deducted.

Can I set different commission fees?

By default, you can only set a single percentage commission fee that applies to all providers and/ or customers. With code customization, you can set different commission fees for different users, different listing types, and so on.

When does my commission get paid out?

Your marketplace commission earnings are available for payout to your platform bank account after the customer's payment is processed. The earnings are transferred to your platform account balance. It will then be paid out according to any payout rules or actions you take in Stripe as the platform owner. Note that your platform balance is used to cover refunds, which includes commission earnings by default.

Your providers are paid out differently. Learn more about how payouts to your providers work.

Can I charge a fee for creating listings?

You can charge a listing fee each time a provider wants to publish a listing on your marketplace. Learn more in this article.

Can I set up a subscription or membership option?

You can indeed also charge your providers a subscription fee to allow them to post listings on your marketplace. Learn more in this article.

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