By default, a new listing on Sharetribe is published as soon as the user who created it hits the "publish" button. However, you can change this so that new listings need your approval before they go live. This means that a listing only gets published after you've checked and approved it.
You might want to use this feature to ensure that the listings are appropriate for your marketplace and fit its theme and terms of use. For example, if you've limited the number of listings a provider can post, you can use this feature to monitor the numbers.
Note that this only applies to new listings. If a provider edits an already-approved listing, they won't need your approval again. Keep this in mind if you want to review all changes to listings.
Currently, you can't "reject" a listing, though you can delete one that you don't approve if you prefer. If a listing needs changes to meet your marketplace standards, you'll need to contact the provider to suggest improvements and ask them to submit a new listing.
How to enable listing approval
You can turn on the listing approval feature in your Console's Build section by going to General → Access control.
When you have listings that need approval, you can see them in the Console's manage section in the listing card. Listings pending approval will have a badge indicating this status.
To approve a listing, click on it to open it. A button at the bottom of the listing panel will allow you to approve the listing.
Add a call to action
When you enable the "Listing Approval" feature, you can also add a call to action (CTA) button to redirect users to the specific action or instructions they need to follow to get their listing published. To configure this, choose the type of link, enter the label for the button in the "Link text" field, then add the link address:
Internal link: Links to a page within your marketplace. Enter only the part of the URL after your marketplace's domain name. For example, if the page is located at
example.com/p/about, enter/p/about.External link: Links to a page outside your marketplace. In this case, include the full URL, starting with
https://. You can use the following dynamic parameters:{listingId},{userId}, and{userEmail}. Learn more about how to use the dynamic parameters.
Experience from the provider's perspective
Instead of being published immediately, the listing will await review and approval from the marketplace Operator. A banner at the top of the listing page will indicate that the listing is "Pending approval." This banner serves as a reminder for the provider and is not visible to other users. It simply means that the listing is currently under review by the Operator.
While awaiting approval, the listing will not be visible to other users on the marketplace. This means they won't be able to see or interact with your listing until it has been approved.
Once an operator has reviewed and approved the listing, it will become visible to all users on the marketplace and allow them to interact with it. There is no automatic notification for this, so you might want to notify your provider once their listings are approved.